Typically:

• Gathers data, analyses and reports findings. Gathers data using existing formats; resolves disputes and acts as an SME, first escalation level.
• Conducts analyses to solve relatively standardized or repetitive information and data queries/problems.
• Works within a limited variety of well-defined procedures and practices (not necessarily standardized) and is supervised on progress and results by manager. Works autonomously within this defined scope, directly supporting management and specialists.
• Supports stakeholders in understanding analyses / outcomes, guides based on basic data analysis. Interaction with others demands influencing and persuasion in a tactful manner to obtain and understand the background of information.
• Identifies shortcomings in current processes, systems and procedures and makes suggestions and gives input to improve existing methods, systems and procedures.

This job profile contains generic information and does not describe individual positions or required job competencies. Grading decisions will also depend on other factors.

A. Member Finance
-    Collect & complete member info needed for customer set up, update Salesforce. Invoice set up in Salesforce.
-    Organize customer set up and financial onboarding of new customers (Salesforce and SERP);
-    Initiate Member invoicing (currently approx. 40 / yr). Check and approve invoices.
-    Main contact for members regarding questions / issues around invoices.
-    Report on payments twice per month based on data provided by Accounts Pay. Manage late payments with Credit Ops / Receivables Mgt
-    Renewal of contracts: Calculate new membership fees and update Salesforce. Currently approx. 25/yr

B. Real Estate Finance (RtP process)
-    Create Work Orders, Service Entries and Purchase Orders for the Real Estate activities for ETCA
-    Communicate and align with Shell’s SBO on payments, credits. payments
-    Support Real Estate team in accurate payment of invoices.
-    Report on progress of invoicing.

C. Member Financial reporting
-    Collecting financial data a.o. for QPR, report on KPI’s.
-    Record and analyse membership income per quarter. Develop financial strategy / income projections.
-    Analyse / calculate costbase per sqm (once a year).
D. Real Estate Financial reporting
-    Collecting financial data a.o. for QPR, report on KPI’s.
-    Record and analyze financial reporting. Lead yearly OP/financial reporting, forecasting.

E. Campus Portfolio management
-    Drafting contracts & signage of contracts
-    Updating member info & add contract details in Salesforce
-    Contract changes - Update membership agreement & Salesforce

DRequirements
-    32-40 hrs/ week
-    Prepared to work at ETCA Amsterdam minimum 1-2 days per week;
-    Good knowledge of both English & Dutch languages both verbal and written
-    Good knowledge of SERP/SAP processing /RtP process
-    Good knowledge of Excel & PowerPoint and other Microsoft Office products
-    Good presentation and reporting skills
-    Strong analytical technique with a delivery-focused mindset
-    Strong knowledge of finance process and systems
-    Good communication skills & customer oriented